|
||
|
||
|
||
|
Home > Services > Jetstream | |
1.Will JetStream speed up everything I do on the web?
JetStream accelerates certain text and graphics on web pages. With JetStream you will notice a significantly faster experience when you visit web sites, read your e-mail on the Web, and perform many other Web-based activities. JetStream will not currently accelerate file downloads such as music files, streaming media or non-web-based email programs such as Outlook Express.
Back to top
2.How fast is JetStream?
The exact amount of acceleration can vary but with JetStream you will notice a significantly faster experience when you visit web sites, read your email on the web, and perform many other web-based activities.
Back to top
1. Where can I download the JetStream installer?
You can download the JetStream installer from Cloudnet,
and then contact Cloudnet to activate your JetStream Service.
Back to top
2. I downloaded the JetStream installer but now I can't find it on my computer. Where is it?
Use the Windows Find tool located in the Start Menu to search for the file "jetstreamsetup.exe" (without quotes).
If you still can't find it, contact Cloudnet to re-download it and ensure that you save the file to your Desktop.
Back to top
3. Does JetStream work on Macintosh or Linux operating systems?
Currently JetStream only works on Windows OS: Windows 98, ME, 2000, XP, a Macintosh version
is now available, contact Cloudnet for instructions to download the Mac version of
JetStream.
JetStream for Linux is not presently available.
Back to top
4. I'm having difficulty installing JetStream. Where can I get additional assistance?
If you are still experiencing problems installing, contact Cloudnet for further assistance.
Back to top
1.How do I start JetStream?
JetStream is launched automatically every time Windows starts. You do not have to launch it manually. The JetStream icon appears in the Windows system tray to show that it is operating in the background.
Back to top
2.How do I change the image quality setting for a particular image?
Right-clicking on an image within Internet Explorer and selecting "Show Original Image" allows you to view the original image.
Back to top
3.How do I change the image quality setting for all images?
Right-click on the JetStream taskbar icon and select "Settings". Select the "Image Quality" tab. Adjust the slider bar to the desired image quality setting. Click OK to save the changes.
Back to top
1.Can I use JetStream with Netscape Navigator?
Start Netscape Navigator and browse as you normally would. JetStream is launched automatically every time Windows starts. It operates in the background to accelerate your web connection. No user intervention is required.
Back to top
2.Can I use JetStream with other browsers such as Opera or Mozilla?
Yes. JetStream works with any web browser that allows you to specify an HTTP proxy. You must set the HTTP proxy host to be "localhost" and the port number to be "5400" (without quotes). Consult your browser's documentation for additional information.
Back to top
1.How do I use Internet Explorer with JetStream?
Start Internet Explorer and browse as you normally would. JetStream is launched automatically every time Windows starts. It operates in the background to accelerate your web connection. No user intervention is required.
Back to top
2.Where do I go if I have problems with JetStream?
1. Help (FAQ) Database.
2. Troubleshooting section.
3. Contact Cloudnet.
Back to top
3. Does JetStream speedup email?
JetStream can accelerate downloading your email.
Back to top
4.Does JetStream speedup my secure (HTTPS) transactions such as my web-banking?
JetStream does not accelerate secure transactions. Secure web sites will continue to work by bypassing the acceleration component.
Back to top
5.What operating systems or platforms can JetStream be installed on?
JetStream can be installed on any of the following operating systems:
1. Windows 95b w/ Winsock2
2. Windows 98
3. Windows 98SE
4. Windows Millennium Edition (Windows ME)
5. Windows NT 4.0
6. Windows 2000
7. Windows XP
JetStream works with Internet Explorer 4.0 and Netscape 4.0 or any later version of either browser.
Back to top
6.What system requirements are necessary to use JetStream?
The recommended system requirements are a Pentium 200MHz with 64MB of RAM and at least 5 MB of hard-disk space.
Regardless, JetStream will work within your current system configuration to provide you with the best content acceleration.
Back to top
1.Why does my downstream "Bandwidth Savings Ratio" appear to go below 1.0?
Accelerating your bandwidth channel incurs a small amount of transmission overhead. In most cases, this overhead is negligible when compared to the actual bandwidth savings provided by JetStream.
However, strange interactions between Internet Explorer and certain plugins (such as the old versions of the Adobe Acrobat Reader plugin) may cause documents to be unnecessarily downloaded twice. It is important to note that this type of behavior occurs regardless of whether JetStream is used. JetStream is merely showing the download statistics in these situations.
Back to top
2.Why do some Java-applets (such as certain games on www.pogo.com) not work?
Older versions of the Java Runtime Environment (JRE) cannot display certain image types (such as 'PNG'). To fix this problem, simply set your image slider to the maximum quality level or upgrade to the newest JRE.
Back to top
